CSBEF - Privacy Policy

This Privacy Policy describes how CSBEF ("we," "us," or "our") collects, uses, and shares information about you when you use our website csbef.com (the "Site"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This policy outlines our practices concerning the collection, use, and protection of your data. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Information You Provide: When you create an account, submit a listing request, contact us, or otherwise interact with the Site, we may collect information you provide, such as your name, email address, and any details you include in your listing descriptions. This may also include your unique ID used to list items. We strive to minimize the amount of personal information we collect, focusing on data that is essential for providing and improving our services.
• Automatically Collected Information: When you access or use the Site, we may automatically collect certain information to enhance your experience and improve our service, including:
  • Log Data: Your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visits. This helps us understand user behavior and optimize our website's performance.
  • Cookies and Similar Technologies: Small data files stored on your device that help us improve the Site and your experience. We use cookies to remember your preferences, track usage patterns, and personalize content. You can manage your cookie preferences through your browser settings. See the "Cookies" section below for more information.

How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, maintain, and improve the Site. This includes ensuring the functionality of our platform, addressing technical issues, and continually enhancing our services to meet your needs.
• To personalize your experience on the Site. We use your data to tailor content, recommend relevant listings, and provide a customized experience that aligns with your interests.
• To process your listing requests and facilitate interactions between users. We use your information to manage your listings, connect you with potential buyers, and ensure a smooth exchange of valuables.
• To communicate with you about your account, the Site, or our services. We may send you important updates, notifications, and promotional materials to keep you informed about our platform and its features.
• To respond to your inquiries and requests. Our support team uses your information to address your questions, resolve issues, and provide you with the assistance you need.
• To monitor and analyze trends, usage, and activities in connection with the Site. We analyze user behavior to identify trends, measure the effectiveness of our marketing campaigns, and improve our overall strategy.
• To detect, investigate, and prevent fraudulent or other illegal activities. We take proactive measures to protect our platform and its users from fraud, scams, and other harmful activities.
• To comply with legal obligations. We may be required to process your information to comply with applicable laws, regulations, and legal processes.
• For any other purpose disclosed to you in connection with the Site. We will always inform you of any additional uses of your data and obtain your consent when required.

How We Share Your Information

We are committed to protecting your privacy and will not sell or rent your personal information to third parties. We may share your information with the following categories of recipients:

• Service Providers: We may share information with trusted third-party service providers who assist us with website hosting, data analysis, email delivery, payment processing, customer su
• Information You Provide: When you create an account, submit a listing request, contact us, or otherwise interact with the Site, we may collect information you provide, such as your name, email address, and any details you include in your listing descriptions. This may also include your unique ID used to list items. We strive to minimize the amount of personal information we collect, focusing on data that is essential for providing and improving our services.
• Automatically Collected Information: When you access or use the Site, we may automatically collect certain information to enhance your experience and improve our service, including:
  • Log Data: Your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visits. This helps us understand user behavior and optimize our website's performance.
  • Cookies and Similar Technologies: Small data files stored on your device that help us improve the Site and your experience. We use cookies to remember your preferences, track usage patterns, and personalize content. You can manage your cookie preferences through your browser settings. See the "Cookies" section below for more information.

How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, maintain, and improve the Site. This includes ensuring the functionality of our platform, addressing technical issues, and continually enhancing our services to meet your needs.
• To personalize your experience on the Site. We use your data to tailor content, recommend relevant listings, and provide a customized experience that aligns with your interests.
• To process your listing requests and facilitate interactions between users. We use your information to manage your listings, connect you with potential buyers, and ensure a smooth exchange of valuables.
• To communicate with you about your account, the Site, or our services. We may send you important updates, notifications, and promotional materials to keep you informed about our platform and its features.
• To respond to your inquiries and requests. Our support team uses your information to address your questions, resolve issues, and provide you with the assistance you need.
• To monitor and analyze trends, usage, and activities in connection with the Site. We analyze user behavior to identify trends, measure the effectiveness of our marketing campaigns, and improve our overall strategy.
• To detect, investigate, and prevent fraudulent or other illegal activities. We take proactive measures to protect our platform and its users from fraud, scams, and other harmful activities.
• To comply with legal obligations. We may be required to process your information to comply with applicable laws, regulations, and legal processes.
• For any other purpose disclosed to you in connection with the Site. We will always inform you of any additional uses of your data and obtain your consent when required.

How We Share Your Information

We are committed to protecting your privacy and will not sell or rent your personal information to third parties. We may share your information with the following categories of recipients:

• Service Providers: We may share information with trusted third-party service providers who assist us with website hosting, data analysis, email delivery, payment processing, customer su pport, and other services. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Legal Authorities: We may disclose information if we are required to do so by law or legal process, such as in response to a court order, subpoena, or government request. We will always strive to minimize the amount of information we disclose and ensure that any disclosure is lawful and justified.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred to the acquiring company. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
• With Your Consent: We may share information with third parties when we have your explicit consent to do so. We will always obtain your permission before sharing your data in such cases.
• Aggregated and Anonymized Data: We may share aggregated and anonymized data with third parties for analytical and statistical purposes. This data cannot be used to identify you personally and helps us understand trends in our user base.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on the Site, personalize content, track user behavior, and provide targeted advertising. Cookies are small data files that are stored on your device when you visit a website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them). We also utilize technologies like web beacons and pixel tags to track user interactions and measure the effectiveness of our marketing campaigns.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, or to receive a warning before a cookie is stored. Please note that disabling cookies may affect your ability to use certain features of the Site and may impact your overall experience. For more information about how to manage cookies, please consult the documentation for your specific web browser.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We implement a variety of security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to safeguard your data. We also regularly monitor our systems for potential vulnerabilities and attacks, and we promptly address any security incidents that may arise. We restrict access to your personal information to authorized personnel only, and we require our service providers to implement similar security measures to protect your data.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account information and for taking precautions to protect your data when using the Site.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The length of time we retain your information may vary depending on the type of data and the purpose for which it is used. We have established internal data retention policies to ensure that your information is only kept for as long as it is needed. When your info rmation is no longer required, we will securely delete or anonymize it.

Specifically, we may retain:

• Account Information: While your account is active, and for a reasonable period afterwards to allow you to reactivate your account if you wish.
• Listing Data: Indefinitely for internal analysis purposes, unless you specifically request deletion.
• Communications: For as long as necessary to address your requests and maintain a record of our interactions.
• Log Data: For a limited period for security and analytical purposes.

Your Rights

We respect your rights regarding your personal information. You have the right to:

• Access: You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data in a commonly used electronic format, subject to any legal restrictions.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. We will promptly update your data upon verification of the corrected information.
• Deletion: You have the right to request that we delete your personal information. We will comply with your request, subject to any legal obligations that require us to retain your data.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of your data or when you object to our processing activities.
• Objection to Processing: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing. We will comply with your objection unless we have compelling legitimate grounds for processing that override your interests.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. We will cease processing your data upon receipt of your withdrawal request.

To exercise these rights, please contact us at support@[csbef.com]. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may require you to provide proof of your identity before we can fulfill your request.

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate action.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. If you are located outside the United Kingdom and choose to pro vide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information. Your interactions with these third-party sites are governed by their own terms and conditions and privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We will post any changes on this page and update the "Last Updated" date at the top of the policy. We will also notify you of any material changes to this Privacy Policy via email and/or a prominent notice on our website prior to the change becoming effective. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@[csbef.com]. We are committed to addressing your concerns and resolving any issues you may have regarding your privacy. We value your feedback and welcome your suggestions on how we can improve our privacy practices.

368 Gray's Inn Road LONDON WC1X 8BB, United Kingdom

Last Updated: October 27, 2023